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IRT Frequently Asked Questions

Can I purchase reels directly through the Factory?
IRT Reels are currently sold sell factory direct (currently available) and through authorized dealers (available soon). If you would like to purchase a reel or are interested in becoming a dealer please contact IRT reels at: reels@irtreels.com or 877-812-4843.

Where and how can I order additional part for my IRT Reel?
You may order replacement parts for reels and tools directly from Innovative Reel Technologies with a Visa or MasterCard.

What is recommended for basic maintenance of my reel after every use?
Rinse your reel completely with clean, fresh water. Wipe the reel down with the recommended IRT light oil lube. When storing, loosen the drag.

Where are the reels manufactured?
We produce and assemble every component in the United State of America, the majority of the reel is manufactured right here in Pine Grove  USA.

How long is the turn around time for service?
Conservatively two weeks. Generally turned around in one week’s time.

Do you have additional IRT Frequently Asked Questions ? Please contact us at reels@irtreels.com.

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